FAQs
Products
It’s just better. Pills and capsules release their ingredients all at once. Our patch is engineered to release ingredients slowly throughout the night, so you can drift off to sleep gently and sleep better all night. We think it’s just a lot more pleasant, too.
Most people start to feel it in 10-20 minutes. You’ll start feeling sleepy, and you might even catch a yawn!
Anytime before bedtime. We think 30-60 minutes before is optimal, so you get that heavy-eyelid feeling right when your head touches your pillow.
We recommend the underside of your wrist. You’re welcome to apply it elsewhere, but we found your wrist works best—we’ve tested it. Try to alternate wrists each night.
12 hours, or until you wake up and remove it. Just try to use it when you have enough time to get a full night’s sleep—whatever that is for you.
The whole night, up to 12 hours. That’s when it stops working, so no worries if you forget. Just apply our Sleep Patch before bedtime, and remove it when you wake up.
You don’t have to! We recommend alternating wrists to avoid any possibility of redness or irritation.
Nothing really. Don’t go for a swim (AKA don’t wear it in the bath or shower). But it’s water-resistant, so it should still work if you splash it a little in the sink.
Nope! Our Sleep Patch is drug-free, and non-habit forming, so it won’t affect your non-DEEPS sleep. If you sleep better with our patch, it’s just because it’s working.
Anyone who’s 18 and up and not pregnant or breastfeeding. Otherwise, we recommend talking to your doctor about it first. Our sleep patch has only high-quality, naturally-derived ingredients, but we can’t give medical advice.
We recommend talking to your doctor about it first. Our Sleep Patch has only high-quality, naturally-derived ingredients, but we can’t give medical advice.
We included cannabinoids strictly because they really work. We chose four, extremely specific compounds we call “targeted cannabinoids” because they show the most promise clinically, and they really knocked us out personally.
Absolutely not. All our ingredients are tested for purity and composition, and our Sleep Patch has no THC. It can’t get you high or make you fail a drug test. But it will make you veeeeery sleepy.
Orders, Shipping & Delivery
We offer three shipping methods at checkout, detailed below. All orders are subject to processing time that is separate from the shipping time. Delivery timelines are estimated and may vary depending on your shipping address.
Shipping Method | Price | Delivery Estimate |
Economy Shipping | $5 (free for orders over $25) | 5-8 business days |
Priority Shipping | $10 (free for orders over $50) | 3-4 business days |
Expedited Shipping | $20 | 2 business days |
- Orders with in-stock items are shipped 1-2 business days after your order has been placed, except if placed on weekends or holidays. In that case, it will be processed the following business day. Times may vary during peak seasons.
- If your order contains one or more items with shipment date disclaimers (i.e. "This item ships in 1-2 weeks"), we'll send all items together once they're ready in the interest of sustainability and to conserve packaging materials.
You'll receive a shipping confirmation email with tracking information when your order leaves our warehouse.
We offer three shipping methods at checkout, detailed below.
Shipping Method | Price | Delivery Estimate |
Economy Shipping | $5 (free for orders over $25) | 5-8 business days |
Priority Shipping | $10 (free for orders over $50) | 3-4 business days |
Expedited Shipping | $20 | 2 business days |
Not at the moment, but we’d love to in the future! Sign up for our email list to stay tuned for updates.
Returns & Refunds
If you’re unsatisfied for any reason, you can return any unused product for a refund within 30 days of your order being delivered—part of our “no nightmares” policy. Send us a note at [email protected] and we’ll get that sorted for you.
We do not currently accept exchanges. All Digital Gift Card purchases are final sale.
General
The fastest way to reach us is by email at [email protected]. For any order-related questions, please email us at [email protected].
While our team lives all across the globe right now, we are centered in NYC, The City That Never Sleeps (and we’re working on that).
We're always on the lookout for fellow sleepyheads to nerd out with us about sleep. Send us a note at [email protected] describing yourself and how you'd like to get involved.
DEEPS Referral Program
You can sign up for our Referral Program to generate a unique referral URL—any person you share it with will receive $5 off* their first order with us. Once someone who uses your link completes their first purchase, you'll receive a $5 discount code to use toward your next order.
*For the month of December, our referral discount and reward bonus is increased from $5 to $10 per referral. That means $10 off your friend's first purchase with DEEPS, plus $10 for you each time someone you refer makes their first purchase.
To sign up for our Referral Program, visit the program panel on our website and enter your email address. This generates a unique link that you can copy and send to friends, or share directly from our program panel. When your friend clicks on your unique URL, they'll be prompted to enter their email address—after entering, their discount will be sent to them via email.
If your friend goes on to make their first purchase, you'll be notified and receive your reward via email. You can also keep track of your successful referrals and access your referral rewards by logging into our program panel with your email address.
Referral rewards don't expire, and can be combined with any other promotions or discounts available to you.
Get support
- Contact usNeed to get in touch with us? Fill out our form to send us a message.